Our Journeys



TRAVEL INSURANCE

 



Customized Journeys is pleased to offer all our tour participants a choice between two comprehensive Travel Insurance Plans to help protect you and your trip investment.

Why is travel insurance so important?

In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. For your convenience, we offer Travelex Insurance Services Travel Basic and Travel Select protection plans to help protect you and your travel investment against the unexpected.

 For more information on the available plans click the Get a Quote below or contact Travelex Insurance 800-228-9792 and reference location number 37-0143.

Travelex

The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22276. V94

Please contact us if you have any questions!


Please check here for the latest Covid-19 travel updates

Dear Friends & Travelers,

The safety and well-being of our clients is our top priority.

We have been closely monitoring the global response to the COVID-19 pandemic and relying on recommendations from the US State Department, CDC, World Health Organization, and other relevant authorities at home and abroad. Based on the latest developments, we have made the difficult decision, in coordination with our trip hosts and partners, to reschedule all departures starting on or before December 31, 2020.

We want to assure you that we are making every effort to do the right thing for our clients, partners, and local vendors in this time of uncertainty, and we look forward to sharing our passion for experiencing the world with you by offering the following options:

1. Join your group’s alternate date
We are offering each of our affected groups a future alternate date and will gladly transfer your reservation to this date.
2. Reschedule your trip on a different Customized Journeys departure
If the alternate date for your program does not work for you, we are happy to work with you to find a different date, private trip, or future program that will suit your needs and interests.
3. Receive a Future Travel Credit (FTC)
If your preference is to wait to make a decision, we will put your reservation on hold and apply your funds toward a future Customized Journeys travel program of your choosing. This FTC is valid for 2 years from your original departure date.

We share your disappointment and appreciate your understanding during this challenging time. As the situation continues to evolve, we have learned that what makes sense today may be different tomorrow. Our planning could be further adjusted, and we will update you as we continue to work through developments. In the meantime, we’d like you to know that we are reviewing every aspect of how we run our trips with the intent of safeguarding the health and well-being of our clients.

Please let us know if you have any questions or need additional information to help with your decision process.

Thank you for your commitment and understanding.

The Customized Journeys team